OXO Good Grips Stainless Steel Napkin Holder

The design philosophy of OXO is centered around the concept of Universal Design, which aims to create products that are usable by as many people as possible. Today, the company offers over 1,000 products covering various areas of the home, all of which have been developed based on this principle. OXO has been recognized globally as a shining example of how a well-executed Universal Design philosophy not only produces products that benefit end-users but also serves as a sound business model.

One of the OXO products that exemplifies this approach is their stainless steel napkin holder. Its tidy design allows users to grab one napkin at a time, with a finger-proof coating to prevent smudges. The one-at-a-time design ensures that even when the holder is almost empty, individual napkins can still be easily retrieved. Refilling the holder is also a straightforward process.

The OXO Better policy further demonstrates the company's commitment to customer satisfaction. If customers experience any issues with their OXO products, they are encouraged to reach out to the company for a repair or replacement. OXO values the opportunity to learn from customer experiences and is dedicated to continuously improving its products and services.

In conclusion, OXO's focus on Universal Design has not only resulted in products that are beneficial to users but has also proven to be a successful business model. The company's customer-centric approach, as exemplified by the OXO Better policy, further reinforces its commitment to delivering high-quality and user-friendly products.

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